Emerson Hospital Home Care recognized as a top home care provider

April 17, 2013

Press release submitted by Emerson Hospital


Emerson Hospital Home Care is one of 22 home care agencies statewide which were recently recognized as part of the 2012 HomeCare Elite, a compilation of top home care providers in the U.S.

In its seventh year, the review names the top 25 percent of agencies nationwide. In 2012, those performance measures included quality of care, quality of improvement, patient experience, process measure implementation and financial management. OCS HomeCare, a product of National Research Corporation, uses publicly available data from the Centers for Medicare & Medicaid Services Home Health Compare and CMS cost reports to create the HomeCare Elite list of agencies.

In addition, Emerson Hospital Home Care once again achieved a deficiency-free survey as a result of an unannounced, triennial five-day visit by the Massachusetts Department of Public Health (DPH) earlier this year. Based on the census, the DPH was required to conduct 10 record reviews and 10 home visits encompassing nursing, medical social work and physical, occupational and speech therapy.

“I’m extremely proud of both of these achievements, which are validation for the high-quality care that our seasoned staff members deliver each and every day to patients in area communities,” said Brian Hailey, director of Emerson Hospital Home Care. “In this time of shortened hospital stays, home care is critical to assist patients in recovering from a variety of acute issues. Quality care and patient satisfaction have always been priorities, and it’s gratifying that our success in those areas is being recognized.”

“The 2012 HomeCare Elite winners demonstrate a commitment to providing patient-centered care and serving as leaders in the home health community. Their success offers data-driven proof of being well-managed and high-quality care providers to hospitals, managed care organizations, accountable care organizations and other potential referral partners across the health care continuum,” said Susan L. Henricks, president and COO of National Research Corporation. “Again this year, we updated our methodology to reflect the rapidly evolving, quality-focused health care landscape and national value-based purchasing trends. We congratulate Emerson Hospital on being recognized as a top home care agency.”

One of the first hospital-based home care organizations in Massachusetts, Hailey said that Emerson Hospital Home Care has established a reputation for excellence in offering home care services as part of a continuum of care. Accredited by the Joint Commission and certified by the DPH as a Medicare/Medicaid service provider, the Emerson Hospital Home Care team assists each patient in achieving optimal health and the highest possible level of independence following an illness or injury.

Emerson Hospital Home Care professionals work as part of a multidisciplinary team of nursing staff, rehabilitation therapists, medical social workers and home health aides who closely communicate with each other, the patient’s referring physician, family members and other caregivers. Patients are referred from physician practices, acute hospitals, rehabilitation facilities and skilled nursing facilities.

Emerson Hospital Home Care services Acton, Ayer, Bedford, Billerica, Bolton, Boxborough, Carlisle, Concord, Groton, Harvard, Hudson, Lexington, Lincoln, Littleton, Marlborough, Maynard, Pepperell, Shirley, Stow, Sudbury, Wayland and Westford. Additional towns are serviced upon request.

For more information about Emerson Hospital Home Care, or to request an initial evaluation, call 978-287-8300 or 1-888-220-5343, or visit www.emersonhospital.org/SupportServicesAndGroups/SupportServices/HomeCare.aspx.

Emerson Hospital is a multi-site health system headquartered in Concord, Mass., with additional facilities in Sudbury, Groton and Westford. The 179-bed hospital provides advanced medical services to more than 300,000 individuals in 25 towns. To learn more, visit www.emersonhospital.org.
 

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